SAINTSEIYAFORUM Returns Policy

Thank you for shopping at SAINTSEIYAFORUM. Our Returns Policy is designed to ensure a seamless process for returning products purchased from our website. Please read the following policy carefully.

Eligibility for Returns

• The item must be unused, in the same condition that you received it, and in its original packaging.
• You must initiate the return within 30 days of the item’s delivery date.
• Proof of purchase is required for processing any returns.

Non-returnable Items

• Gift cards
• Downloadable software products
• Some health and personal care items

Return Process

1. Contact our support team at [email protected] with your order number and the reason for the return.
2. Once your return is approved, you will receive a return shipping label.
3. Pack the item securely and affix the return shipping label.
4. Drop off the package at the designated shipping facility.

Refunds

After receiving your returned item, we will inspect it and notify you of the approval or rejection of your refund via email. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, as it may take some time before your refund is officially posted.
• If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Exchanges

If you need to exchange an item, please initiate a return for your original purchase and place a new order for the desired item.

Contact Us

If you have any questions regarding our Returns Policy, contact us at [email protected].